More than a service provider
Thursday, May 5, 2016
You know there is something amazing going on when a 27-year-old talks about a 61-year-old as his best friend.
But that’s what Scott Biehler says about Jim Wise, the man he supports.
Jim was receiving services at a Mosaic group home in Fort Collins. Scott was a part-time worker who got to know him. The two shared a love of football, silly jokes and insults (think ‘lewd, crude, rude bag of pre-chewed food dude’ from “Hook”), and just hanging out having fun.
Scott says the two of them share the some personality.
When Jim was young, before a car accident left him in a coma-like state for nearly 20 years, he was an athlete who played baseball, skied and was a champion rodeo cowboy planning to be a veterinarian. Scott is a high-energy, creative, soon-to-be-married tri-athlete.
A while back, when they made the decision in Colorado to transition as many people into host homes as possible, Jim was one of those people. And Scott became his provider.
Watching the two, you’d think you were watching two good buddies. When asked about his job, Scott once said that he figures he’s retired and just gets to hang out all day with his best friend.
The two keep active, doing the things friends do – they talk sports and watch them on TV, eat out regularly (every Monday they’re at a local ribs joint), they grill out and have friends over to the house.
Recently Scott took Jim skiing. It was the first time Jim had been on the slopes in 40 years. Scott pushes Jim in a specially made jogger when he runs races and so far they’ve competed in more than 50 of them.
They also work to improve Jim’s skills. Scott makes it fun by doing things like shooting a Nerf gun or playing catch with Velcro mitts. They work on speech by doing their own version of a sing-a-long (Johnny Cash’s “Ring of Fire” seems to be a favorite) and by helping Jim create and use conversation starting cards with questions for others.
When asked about why he chose this life, Scott said, “(I’m) very strong-hearted. I know I can carry a load for two. Since he can’t do everything, I know that I’m strong enough that I can carry it for him.”
Truly, something amazing is happening.
A day late, but thank you to all Mosaic Administrative Professionals
Thursday, April 28, 2016
Sparklann Sparrow won’t choose between quick or thorough, between kind or efficient. In her role as Administrative Assistant for Mosaic in Delaware, she makes sure she is both.
“I always want to make sure I’m doing everything I’ve committed to,” she said. “I try to go the extra mile like I would want people to do for me.”
The extra mile means doing those extra things, like drawing out a map if someone stops in the office asking for directions, or calling employees to remind them they have a mandatory training the next day so they won’t miss it.
Sparklann lives up to her name – you can hear her infectious smile through the phone. When asked about the unique name, she said she has come to thank her father for it, then adds that her sister is named Diamond and her brothers, Golden and Sterling.
Sparklann has been with Mosaic for nine years and had previously worked at a bank, a hospital and other jobs. But after coming to Mosaic, she plans to stay around for the long haul.
“You can tell that the people here really care about what they’re doing,” she said. “The mission statement has God in it. That’s all I need. What more could you ask for?”
One of the things Sparklann loves about her job is the thing that makes Administrative Professionals so valuable: she wears a lot of different hats. They include her administrative role like answering the phone and helping people with password resets, HR duties (she is working toward a bachelor’s in HR management), chairing the staff development committee and serving on four others, she is even supervising a person served by Mosaic as a part-time front-desk staff member.
She is never bored.
“Every year I’m growing more and doing more,” she said. “I never feel stagnant, never feel that I’m not growing or don’t have the opportunity to learn more. I do a lot, but I like the challenge. I like being busy. Most of the time I’m disappointed the day is over because I have more to do.”
Make sure that today – Administrative Professionals Day – you thank the Sparklann in your workplace for all they do to keep us organized, on time, and prepared; to make our letters look better, our visitors feel welcome, and our files in the right order; to calm us down and rev us up.
Our workplaces could not function without them.
(This appeared on Mosaic's blog, Mosaic Possible, yesterday. Visit the blog to sign up and receive posts.)
DSA? DSM? Please Make Sure to Take the Employee Communications Survey!
Thursday, April 21, 2016
Thanks to all of you who have already completed the Employee Communications Survey!
If you haven’t taken survey yet, please do so as soon as possible. The survey will close next Wednesday, April 27. If you are a direct support associate or a direct support manager, your feedback is especially important in our work to help connect the dots of employee communication.
You’ll be asked to respond to statements like:
• Communication at Mosaic keeps me up-to-date with information I need to know.
• I can find out the reasons behind any key decisions that happen at Mosaic.
• Mosaic does a good job communicating changes or decisions that affect employees.
The survey will take about 3-5 minutes to complete and you will have the option to enter to win a Mosaic Swag bag at the end. All responses are completely confidential, so please be as honest as possible.
If you haven’t accessed your Mosaic email yet, please click here to learn how to set it up.
5 Reasons to Complete the Connect the Dots Employee Communications Survey
Tuesday, April 26, 2016
If you haven't taken the survey yet, there are still two days to complete it. Here's why you should:
1. You Can Win Mosaic Swag.
Each person who takes the survey has the option to enter to win a bag of Mosaic swag that includes a T-shirt, a lunch bag, a limited edition conference bag, TWO water bottles, a coffee cup and much more.
2. It’s Completely Confidential.
All survey responses are being processed by an outside source to ensure that employees can be honest and candid with their feedback, thoughts and ideas.
3. It Only Takes 5 Minutes.
Probably less. This survey is purposefully short and to the point, so you can get back to doing your job.
4. This is Your Chance to Let Your Voice Be Heard.
Although we’ve received responses from many employees, each of you have unique opinions that are important for us to hear. This survey gives every employee the chance to share their thoughts and ideas.
5. You Can Help Improve Communication at Mosaic.
Communication is key to making sure that each employee can get the most up-to-date information. As we look for the best ways to communicate with employees in 10 states, knowing what is important to each employee is instrumental in making sure that we select the right tools.
To take the survey, please click here.
Take the Employee Communications Survey NOW! (You could win a 'swag bag'!)
Wednesday, April 13, 2016
The employee communications survey is now open! Please check your email for a link from Employee Communications All employees should have a link to a short survey about communication in their Mosaic email accounts.
Your opinion is especially vital as we work to connect the dots of communication at Mosaic.
It will only take about 3-5 minutes to complete. Please check your Mosaic email for a message from Employee Communications with a link to the survey. If you haven’t accessed your Mosaic email yet, please click here to learn how to set it up.
Please be as honest as possible. Answers are being processed by an outside party to ensure confidentiality. At the end of the survey you will have the option to enter to win one of 15 Mosaic swag bags, filled with Mosaic themed gear.